Group Registration Key Dates

2025 Group Registration Key Dates

Registration Cancellation Policy

• Registrations are non-transferable; name substitutions are not permitted.
• To cancel your Annual Meeting registration and request a full refund or change your Annual Meeting registration and request a partial refund (this includes Platinum, Gold, Silver, and Bronze), you must submit a written request on or before Friday, March 28, 2025. Full or partial refund requests received by this date will be honored, less a $100 administrative processing fee. No refunds will be honored on requests received on or after Saturday, March 29, 2025. Please allow four to six weeks to process your refund. Anyone registering after Saturday, March 29, 2025, and wishing to cancel or reduce their registration at a later date will receive no refund on any part of their registration fees. Cancellation or change requests can be faxed to 410-689-3912 or e-mailed to customerservice@AUAnet.org. No full or partial refunds of Silver or Bronze registrations will be honored after Friday, March 28, 2025.
• You may add optional products such as the course pass or Hands-on courses to your registration at any time.
• AUA reserves the right to cancel any AUA2025 Hands-on Skills Trainings for any reason before Saturday, March 29, 2025. In particular, our ability to offer these activities is contingent upon offering them safely for registrants, faculty, staff, and equipment providers. If you have registered for an AUA2025 Hands-on Skills Training and it is subsequently canceled by AUA, you will be eligible for a full refund of that registration fee. If AUA cancels a Skills Training, notification will be sent to registered attendees by Friday, March 28, 2025.
• Special requests for a full or partial refund of in-person registration due to emergency situations after Friday, March 28, 2025, must be received no later than Monday, April 21, 2025. AUA retains the right to determine what constitutes an emergency. If a special request for full or partial refund for an in-person meeting registration is granted, we will change your in-person meeting registration to a virtual registration. AUA's decision will be final. AUA will not honor any special requests for a refund of Silver or Bronze registrations.
• If for any reason the 2025 in-person meeting is canceled, in-person registrations will automatically transfer to virtual registrations. AUA will automatically transfer Platinum registrations to Silver virtual registrations, and Gold registrations automatically will be transferred to Bronze virtual registrations. If you are a member and such transfer creates a credit in your account, the AUA will apply the credit towards your 2025 AUA membership renewal dues. If you are a non-member, you will have the option to use the credit towards another AUA product until Sunday, May 31, 2026.

If the 2025 in-person meeting is canceled for any reason, your registration will automatically transfer to the corresponding virtual option. We will automatically transfer the Platinum to Silver and Gold to Bronze.